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AskNicely automatically sends a single question email survey to your customers asking how likely they are to recommend your business. Allowing you to:
Measure Customer Happiness
Improve Customer Service
Increase Retention & Referrals
Beautiful Surveys
One email with one question that's easy to answer on any device. Customize your logo, button color and text to best reflect your brand.
Connect your CRM or email platform to trigger surveys automatically at specific intervals or after a customer buys or contacts your support team.
Automatic Customer Feedback
Route specific responses to the right person so they can take immediate action to resolve any issues. Build a reputation around your service.
Rescue Unhappy Customers
Empower everyone from CEO to front line agents with real time dashboards including email alerts and leaderboards ranking your best customer segments, channels and agents.
Finger on the Pulse
Promote Positive Feedback
You can publish compliments to your homepage with a single click. Show off how much your customers are in love with your brand.
Social Profile
Take advantage of your social media connections. Automatically identify which social networks your customers are using and their twitter following.
Automated Scheduling
Set your parameters, and watch it work. AskNicely supports both top down and bottom up approaches to tracking Net Promoter Score.
AskNicely is beautiful, easy to set up, monitor, and integrates with the programs we use, and they are very helpful – you really couldn't ask for more.”
"
Kristen Lunman - COO
With app integrations, we make it easy to connect your organisation to AskNicely wtih only a few clicks. Below are just a few of the many integrations we offer, but most importantly, we offer an API functionality, so no matter your needs, we're ready to optimize your customer feedback, and get you connected to your data.
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Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
Sign-Up In 60 Seconds - No Credit Card Required
AskNicely automatically sends a single question email survey to your customers asking how likely they are to recommend your business. Allowing you to:
AskNicely is beautiful, easy to set up, monitor, and integrates with the programs we use, and they are very helpful – you really couldn't ask for more.”
"
With app integrations, we make it easy to connect your organisation to AskNicely wtih only a few clicks. Below are just a few of the many integrations we offer, but most importantly, we offer an API functionality, so no matter your needs, we're ready to optimize your customer feedback, and get you connected to your data.