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Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld.
AskNicely provides our agency with insight on our clients that is crucial and informs our decisions.
We just started using AskNicely and we’re already learning more about our business and where we can improve the product. It’s great.
The onboarding process has been seamless and the integration with Intercom is a stand out feature.
Geralda Ymeraj
Zinc Insurance
Ryan Baker
Timely
Brandon Chase
Aquacore
Automatically store data against contacts. Run your NPS® program without ever having to leave Salesforce.
Trigger NPS surveys at different customer touchpoints. View and Segment by NPS
data in Intercom.
Automatically notify the whole company when you get feedback. Instant visibility turns scores into positive action.
Configure lists to auto send NPS® surveys. Score, filter and trigger campaigns within HubSpot from NPS data.
Trigger NPS surveys at key points in your customer lifecycle and identify strengths and weaknesses in your support teams.
Trigger NPS surveys to your customer after they place an order and add a wait period to allow for delivery.
Import users from
your subscriber lists into
the AskNicely system
and automatically sync
new contacts as
they’re added.
Access a range of pre-built ‘Zaps’ or create your own integrations from Zapier’s 750 different apps.
What is NPS?
Net Promoter Score is the
go-to framework for business
to measure customer happiness.
AskNicely uses real-time Net Promoter Score® tools that turn happy customers into devoted brand advocates and employees into rockstars — all fueled by amazing customer experiences. Picture this: you send a customer survey. Your customer responds. Then in real-time someone on your team instantly engages.
The customer is thrilled — nine out of ten. This feedback is
shared with the person involved in the customer-brand exchange. These customers are more likely to:
Continue to buy from you
Increase their spend over time
Recommend you to others
Automatically collect customer feedback on a daily basis. Integrate your CRM (eg. Salesforce) to trigger feedback requests after specific events or timeframes.
Share real-time insights with everyone from the front line to the CEO. Track NPS® by product, channel, rep, anything. Drill down into themes with text analytics.
Empower your team to take immediate action to drive retention, upgrades, reviews and referrals. Build automated workflows in AskNicely or your CRM.
Net Promoter Score® is the go-to framework for business to measure customer happiness.
AskNicely uses real-time Net Promoter Score® tools that turn happy customers into devoted brand advocates and employees into rockstars — all fueled by amazing customer experiences. Picture this: you send a customer survey. Your customer responds. Then in real-time someone on your team instantly engages.
The customer is thrilled — nine out of ten. This feedback is shared with the person involved in the customer-brand exchange. These customers are more likely to:
AskNicely provides our agency with insight on our clients that is crucial and informs our decisions.
We just started using AskNicely and we’re already learning more about our business and where we can improve the product. It’s great.
The onboarding process has been seamless and the integration with Intercom is a stand out feature.